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Thank you for choosing Infinities E-commerce Solution package. 

You are just steps away from establishing a professional store front on the Internet. By now you should have received your confirmation email stating that your site is ready. Here is what to do next:

  • Log in to the admin area of your web site. This area is stated in the email you  received from us
  • Your first step is to set your store's categories: For example if you are in the electronics business you have to add categories such as VCR's, TV's, Stereo's, etc...
  • Next you have to start adding items to you online catalog.( You do that from your admin area). When adding items specify weight if you want the program to figure out shipping automatically.
  • Here is The Shopping cart Manual to help you in setting your site and as always feel free to call us or email us at support@infinities.com regarding any questions:

Infinities Shopping Cart User Guide

Table of Contents
bullet Infinities Shopping Cart Overview
bullet Setting Up Your Web Store
bullet Customer Area
bullet Store Administration
bullet Editing the configuration
bullet Supporting multiple currencies
bullet Editing the tax table
bullet Editing shipping calculations
bullet Editing customer details
bullet Editing item details
bullet Software sales via email attachments or download
bullet Related Items / Cross Selling
bullet Editing type details
bullet Adding new types
bullet Editing categories details
bullet Adding categories for items
bullet Editing orders details
bullet Order maintenance
bullet Adding new status
bullet Order status
bullet Managing distributors and dropshippers
bullet Managing affiliates
bullet Credit Card Processing Systems
bullet Generating reports
bullet Email notifications
bullet Sending Announcements to Customers or Affiliates
bullet Cascading Style Sheets (CSS)

 

Infinities Shopping Cart Overview (back to Table of contents)
Infinities Shopping Cart has the following features:
bullet CSS (Cascading Style Sheets) used throughout
bullet Cookie or No Cookie Support
bullet Cross-selling (related catalog items)
bullet Affiliate tracking
bullet Automatic and custom shipping Calculations
bullet Tax Tables
bullet Inventory Control
bullet Unlimited Catalog Items
bullet Full Site Administration
bullet Shopping Cart/ Basket
bullet Source Code Included
bullet Fully customizable
bullet Payment systems (Authorize. net, CyberCash, Payflow Link, Payflow Pro,
CardFusion, iTransact)
bullet Email notifications
bullet Discounting (item and quantity)
bullet Drop-Shipping
bullet Reports and Graphs
bullet Automatic HTML Store Generator
bullet Item "types"
bullet Automatic email attachment emailing
bullet Customer registration
bullet Catalog Category Management
bullet Automatic HitBox (web site analysis) integration
bullet Multiple stores per datasource (malls)
bullet Multiple currency support
bullet Credit card pre-authorization
bullet Encrypted Passwords and Credit Card details
bullet Customer Area for registered customers
bullet Multiple Credit Cards and Shipping Details support for registered customers
bullet Support for software downloads
bullet Image upload
bullet Global site headers and footers
bullet Cart Snapshot –display summary of shopping cart
Step 1 – Setup your store configuration (back to Table of contents)
 The configuration screen allows you to customize your store to your specific requirements. First choose the store number from the Current Store list, click "Edit Configuration," then fill in the fields as needed.
bullet Store Name This is used in invoices, email, and various screen output.
bullet Company Name Same as above.
bullet Base Address This is the address of your main page. This is used to point customers back to your main page after shopping.
bullet Datasource The name of your store's Cold Fusion Datasource (Leave as is!).
bullet Images Directory URL This provides the full URL for images used in the store, this includes all the catalog icons, buttons, and image files associated. (Leave as is!)
bullet Docs Directory URL A URL pointing to the location of HTML documents associated with the Store. (Leave as is!)
bullet Application Directory URL The URL path to your base store directory. (Leave as is!)
bullet Image Upload Via The URL on the server where your product images reside.
bullet Enable SSL Integration If you have SSL enabled, check this box and specify the SSL path to your checkout pages.
bullet Secure (SSL) Directory URL The SSL URL to the secure portion of the checkout process. The above option must be checked before this is enabled.(Leave as is!)
bullet Enable Customer Discount Check this box to globally enable customer discounts.
bullet Administrator Email The email address to which order confirmations are sent.
bullet Email Server Address The mail server to use for sending order notifications and different emails.
bullet Base Country The country in which your store is located.
bullet Beginning Zip to Accept Start of zip code ranges to accept. (Use for international order handling or for stores who wish to only accept orders for a range of zip codes.)
bullet Ending Zip to Accept If using above, ending zip code to accept.
bullet Accept International Charges Whether to accept orders from outside your store's Base Country.
bullet Accept International Shipments Whether to accept shipping addresses outside your store's Base Country.
bullet Enable Customer Registration Whether to let customers register themselves as frequent users.
bullet Real Time Zipcode Checking (USPS) Automatically match zipcodes and states when customer places an
bullet Currency The currency symbol to use for the store.
bullet Enable Affiliate Registration Whether to let affiliates sign up from the customer side.
bullet Enable Related Items Check this box to globally enable related items (cross-selling).
bullet Accept Credit Card Information Locally Adds fields to input Credit Card details locally. If not checked, your payment processor handles all the details of credit card processing.
bullet Accept XXXXXX Adds the appropriate symbol to the bottom of your pages.
bullet Payment System Choose which payment processor system you want to use.
bullet Handling Percentage This is a percentage to add to shipping for handling charges.
bullet Default Origin Zip Code Used for shipping calculations to determine the origin of goods.
bullet Email Receipt To Customer Whether you want to send an email receipt to customers.
bullet Enable Drop-Shipping Whether to activate the drop shipper.
bullet Background Color The default background color for pages. (Default is the color of the system background.)
bullet Background Image The background image to use for store pages.
bullet Text Color The default color of all the text on your pages. Default is #FFFFFF (white)
bullet Text Font The default font for page display.
bullet Link Color The color used to show links.
bullet Alink Color The color used to show active links.
bullet Vlink Color The color used to show visited links.

 

Step 2 – Add categories (Click here for an online tutorial)

If you are selling a variety of goods in different categories you will most likely want to add a different category for each one. Categories are the top level of organization in your store. For example, if you sell clothes you may want to add a category for "shirts" and another for "pants."

(back to Table of contents)

Step 3 – Add types of goods(optional) (Click here for an online tutorial)

As with categories, you will likely want to add types of items in each category. Types are subset of categories. For example, if you defined a category named "Shirts," you may want to add types such as "long sleeve," "short sleeve", and so on. Types are also used for different sizes, color, and
so on.

(back to Table of contents)

Step 4 – Add items to your catalog  (Click here for an online tutorial)
After adding the desired categories and types, now add the items. You need to add a record for each individual item in your store.
After starting the Catalog Data Entry screen, you must enter the following fields:
bullet SKU A unique identifier for the item. Do NOT use spaces or special characters to define the ID, only
letters and numbers.
bullet Item Name This is the full name for the item.
bullet Category A category type for grouping.
bullet Software Attachment Whether this item is software that can be emailed as an attachment.
bullet Software Download Whether this item is software that the customer will have to download from the website after purchase.
bullet Days Available for Download The number of days that the customer has to download a software item after placing their order.
bullet Full Path Full path to the attachment to send, or the path of the software download file
bullet Image Name of the image associated with this item. Paths may be added.
bullet Weight Used for shipping purposes.
bullet Stock Quantity The starting inventory quantity for this item.
bullet Description Allows a full description of the item for display while shopping.
bullet Distributor ID (optional) for future use.
bullet Cost Price Your cost for this item. This lets Infinities Shopping Cart calculate your Net profit.
bullet Normal Price The selling price for this item (less tax, etc).
bullet Discount Price or Percentage Allows you to enter a discount
bullet Taxable Whether the item is taxable or not.
bullet Type 1… 5 Assignment of types (colors, sizes etc)
bullet Level 1 Discount Quantity to start discount level 1
bullet Level 1 Percentage Percentage to discount level 1
bullet  … Level 2,3,4 Same as above

Infinities Shopping Cart also comes with a built in browser-based Image Upload Utility. You can use this to upload your product images to the appropriate product images folder using just your web browser (no FTP software). You can also view your current product images as well as delete existing ones.

(back to Table of contents)

Step 5 – Edit shipping and tax (back to Table of contents)

 You must decide how you want to configure your shipping calculations and where to assess taxes.

Step 6 – Configure payment system (back to Table of contents)

You must also place your account information in the appropriate payment system configuration screens.

Step 7 – Configure "default.htm" page (back to Table of contents)

At this point you will need to ldesign the header area of your onlinestore. It is called default.htm and is located in your onlinestore folder. This page should show your logo and any other links and information you want to be visible at all times.

Step 8 -Familiarize Yourself With  Your Store  (back to Table of contents)
It is very important to familiarize yourself with the way your store works. This chapter explains details about how your store actually works to help you understand the process and make any desired modifications.
bullet main.cfm This is the frontstore and displays entire contents of catalog table.
bullet categories.cfm This is the left-hand side menu displaying the categories and search box
bullet Item-detail.cfm Displays a single item with the description 
bullet addtocart.cfm Adds X number of items to cart table.
bullet showcart.cfm Displays the contents of the cart.
bullet buycart.cfm Asks for billing info and confirms cart contents.
bullet shippingaddress.cfm Validates email and zipcode. Asks for shipping information.
bullet placeorder.cfm Calculates tax, shipping, adds customers and orders to database. Sends email notification. And submits order to payment system.
bullet cleancart.cfm remove items from cart.
bullet editcart.cfm Edit the contents of your cart.
bullet registration.cfm Enter Customer # & Password
bullet getcustinfo.cfm enter customer# and password
bullet checkpassword.cfm Find out if password is correct.
bullet buycartreg.cfm Asks for billing info and confirms cart contents.
bullet verified.cfm Verify payment from payment system and register customer.
bullet item-detail.cfm On this page the shopper views complete details about the item he or she has chosen. A picture of the item along with the description and price appears. If the shopper decides to purchase this item, he or she enters the quantity and clicks the "Add this item to your cart" button. The item is then added to their shopping cart automatically.
The shopping cart accumulates items as they shop. So, if they add a single item then add the same item again later, it adds up the quantity of that item. (Just as if they were in a grocery store and added a second can of tomato soup to their basket.)
If you specified "Enable Related Items" in the Infinities Shopping Cart Administrator for the store, and you have defined related items for cross-selling against the item chosen by the shopper, the related items will be displayed at the bottom of the item-detail. cfm page,
bullet addtocart.cfm This page simply confirms your addition and asks you if you want to continue to shop or to check out. In this code, we add the item to the cart table with the unique ID from the cookie or the IP Address.
bullet showcart.cfm At this point we want to show the contents of the cart and ask the shopper to move on, edit (delete or modify quantities for individual items), or clear the cart. If you decide to check out, Infinities Shopping Cart next begins asking for billing and shipping information.
bullet buycart.cfm At this point we once again show the contents of the cart and ask the shopper for the billing information. If the store is setup to accept credit card information locally, this is the point where the shopper will also be prompted for the credit card type, number and expiration date. Registered customers can also log in and load their stored information as well as select from pre-defined alternate Credit Cards (if Accept Credit Card Information Locally is set for the store in the Infinities Shopping Cart Administrator).
If user is in the United States, the zipcode is matched against the state to assure proper taxation.
Upper/ lower case beautification is done (e. g., "smith" becomes "Smith").
Credit card numbers are validated to ensure authenticity, by the use of a custom tag.
bullet Credit Card Pre-Authorization
If you have chosen to accept credit cards locally, Infinities Shopping Cart will verify the validity of the credit card before sending the information on to the chosen credit card processing company. This validation simply checks to see if the number is a valid number for the card type chosen. It does not attempt any fraud detection, address verification, or any other sort of credit verification. This is left up to the payment processor, and the credit card companies.
bullet shipping address.cfm After all the billing details are entered, Infinities Shopping Cart can now ask for shipping information to calculate the shipping costs. At this point, the shopper will enter the shipping address and choose the shipping method to be used to send their goods. Registered customers will also have the ability to select from any pre-defined shipping addresses that they have on file. Infinities Shopping Cart has different methods of shipping. You may choose to use automated calculations from UPS, FedEx and US Postal Service, or define ranges of rates depending on the total weight of the order, on the total price of the order, or on the place to which the order will be shipped.
On this page the shopper is also given the opportunity to register with your store (if Enable Customer Registration has been set in the Infinities Shopping Cart Administrator for this store). In the case where the shopper has ordered a downloadable software item, the Customer Registration section is titled "Download Details", and the shopper is made to create a registration nickname (login) and password. If there are no downloadable items in the cart, the customer registration fields are entirely optional.
bullet laceorder.cfm Although a very simple looking page, this is among the most complex of our code. All the information from the previous screens is now compiled to put together the final
page of charges and add everything to your database. Tax is calculated based on your tax table. Shipping is now calculated from your choice on shippingaddress. cfm.
Orders are transferred from the shopping cart into the final orders table, and the customer is now added to the database. The final button moves them off your site on to a secure payment system, depending on the choice you make for your store's payment system.

 

Customer Area (back to Table of contents)

The Customer Area is a module which provides returning customers the ability to log in, view their past orders, and check on the status of orders. Customers can also edit
or update their customer information as well as add multiple credit cards and shipping addresses to be placed on file. The returning customer (one who logs in
during the checkout process) is able to have this information pre-filled into the buycart page as well as having the ability to select one of the pre-defined Credit Cards or
Shipping Addresses that are on file. The Customer Area is also the place where shoppers go to download any downloadable items they have purchased.

Store Administration  (back to Table of contents)

Administration of your store is handled from the main admin page. This page is accessed by pointing your browser to your store ADMIN URL provided to you in the setup email.
You have the ability to search and edit information related to customers, catalog, and orders. You can also execute reports and more.

Editing the configuration (back to Table of contents)

To edit a store's configuration, click the Edit Configuration button. Then enter the configuration data in the form as required and click "Update Configuration".

Supporting multiple currencies  (back to Table of contents)
Infinities Shopping Cart can automatically change the currency symbol used throughout the store by simply changing your currency within the store configuration screen. The currencies
supported by Infinities Shopping Cart are:
bullet Australian Dollars
bullet Austrian Schillings
bullet Belgian Francs
bullet Brazilian Real
bullet Canadian Dollars
bullet French Francs
bullet German Deutsche Marks
bullet Italian Lira
bullet Mexican Peso
bullet Netherlands Guilders 32
bullet New Zealand Dollars
bullet Norwegian Kroner
bullet Portuguese Escudo
bullet Spanish Pesetas
bullet Swedish Krona
bullet Swiss Francs
bullet United Kingdom Pounds
bullet United States Dollars
Editing the tax table (back to Table of contents)
To create your tax table, click on the Edit Tax Table button.
Simply add the tax value in decimal format to the rate field related to the state to which you want to apply taxes, then click the Update button to start adding tax to any orders taken for that state. The Update button will update the entire tax table with all of your changes.
Editing shipping calculations (back to Table of contents)
To configure the shipping calculations for a store, click the Shipping Configuration button. There are five components that affect the calculation of shipping charges:
 
bullet The location from which the package will be shipped (origin)
bullet The location to which the package will be shipped (destination)
bullet The weight of the package
bullet The size of the package and packaging type
bullet The speed at which you want the package to get to the customer


When an order is placed within Infinities Shopping Cart, the following logic is applied:

bullet All the ordered items are summed for their weight. Therefore, it is very important to provide weight information for all the items in the catalog, even if it is a fraction of a pound.
bullet The origin zipcode is determined based on drop-shipping, distributor, or default origin zipcode defined in the store configuration page
bullet The destination zipcode is pulled from the shipping address of the order
bullet The above information is passed through the shipping configuration chosen
bullet A shipping charge is calculated and a handling percentage is added
Notes About Calculating Shipping Charges Infinities Shopping Cart does not attempt to measure product dimensions for shipping calculations.
Only full shipping price may be calculated regardless of any accounts with shipping companies.


Types of Shipping Calculations
Infinities Shopping Cart gives you a wide range of possibilities for shipping calculations. You may choose from four basic types Automatic, Geographic, Weight, and Order Price:

bullet Automatic– You may choose to have your shipping charges automatically calculated by Infinities Shopping Cart. We support UPS, USPS, and Federal Express
calculations. To accomplish this upon gathering all the items in an order, Infinities Shopping Cart will use the origin, and destination zip codes, and sum the weight of all
the items, then query the appropriate shipping companies web sites for the shipping calculation. Each shipping company has varying levels of service, so these options are presented to the user in the "shippingaddress. cfm" template during the order process.
A note regarding Automated FedEx Rate Calculation: When you specify Use Fedex as an Automated Calculation option, you are presented with a screen that allows you to enter FedEx Zone information for your origin zipcode. When a customer places an order, the Infinities Shopping Cart FedEx automated rate calculator first goes to the FedEx website, and tries to obtain the shipping rate for the order's origin and destination zipcodes, weight and FedEx shipping method. Because the FedEx rate calculator website is not designed for interpretation by computer, there can be problems interpreting the results when FedEx changes the look and feel of their online rate calculator. For this reason Infinities Shopping Cart falls back to looking up FedEx-provided rate tables on your server machine if there are problems in interpreting the rate information online. The rate tables are stored in your Infinities Shopping Cart database in tables named FedExZone01 through FedExZone16. FedEx has a concept of Zones, based on your origin shipping zipcode. You must enter the values for your origin zipcode Zone table as the next step after you specify that you want to accept FedEx shipping as a customer option. Instructions are provided on the Zone table entry form – basically you have to download a PDF document from the FedEx URL, and specify your origin zipcode. Then you enter the zone table from the PDF document in the Infinities Shopping Cart FedEx zone table screen.
Unfortunately FedEx don't provide a way to automate this process. If they did, we'd have implemented it. Note that we provide the rate tables for you – what you have to define using the form is a Zone table, which gives the FedEx Zone number for a range of destination zipcodes, for goods shipped from your origin
bullet Geographic (States/ Countries)– You may want to assign flat rates to certain states or countries. This may be accomplished by choosing the "geographic" option. When you choose to use this option, you will need to decide how much to charge in each state or country. Like the update procedure for the tax table, you make your changes to the shipping rates table then update all of your changes by clicking the Update button. (At the end of the page there is an option to apply the same shipping charge to all countries, which can save you some time!)
bullet Weight– If you would like to charge N dollars for weights between X and Y pounds, you may do this by selecting weight based calculations. You will need to then decide how much to charge for weight ranges applicable to your store. You can also apply a flat rate per pound (i. e., $2.00/ pound) that is independent of the order's destination. Administrators who want to base the shipping rate on the number of products in the order may use this option to do so. Only apply a weight of 1 to all the products and create a table following the same concept as regular weight.
bullet Order Price– Perhaps you would like to charge for shipping based on the amount of the order. You may do this by selecting Order Price. If you select this option you must create a table of order price ranges and associated shipping prices.

 

Editing customer details  (back to Table of contents)

Customer details include billing and shipping information, as well as IP addresses for auditing purposes. You can also set default customer discounts to be applied to a returning customer purchase (the Enable Customer Discounts option must be checked within the Store Configuration for this). To get to the customer detail page, you must er ID number, city, or simply show all the customers. Specify a string to be used as a pattern in your search and click the "Search" button. The results of your search will be displayed in a table format with basic information about the customers queried. A link under the customer number will take you to the customer detail page. The link under Email will allow you to send an email to any customer from this page.

Editing item details (back to Table of contents)

Catalog item details allow you to edit information related to a particular item like price or descriptions. To get to the item detail page, you must execute a search. Choose to
search by title, product ID or distributor, or simply show all the products in your catalog. Specify a string to be used as a pattern in your search and click the "Search" button. The results of your search will be displayed in a table format with basic information about the items queried. A link under the product' s ID will take you to the item detail.

Software sales via email attachments or download  (back to Table of contents)

For software sales, you have two options. If your software is small enough to send as an email attachment (usually under 1Mb), then you may want to use the "Software
Attachment" flag in the catalog. This, in combination with the full path to the location of the attachment, will result in Infinities Shopping Cart automatically emailing the software to the buyer at the end of the transaction. If your software is too large to make it practical to send as an email attachment, specify the "Software Download" flag. In this case, the customer is required to register a Nickname at the time they order the product, and an email is sent to them giving them the URL of the store Customer Area. In the Customer Area, they are presented with a list of software downloads they have purchased, and can download the software from within their web browser.
It is recommended that the software is stored in an area outside of your HTMLdocument path. This way, web users will not have download access to the files except through the password protected customer area. In the case of software attachment items, each file will be mailed separately as an attachment to minimize the likelihood of email file size limitations.

Related Items / Cross Selling (back to Table of contents)

Related items provides the ability to cross sell other items. You can set up product relationships within the store in a one way or two way configuration. Relating products will cause those products to appear on the parent item's item-detail page. The Enable Related Items option must be checked within the Store Configuration for the Related Items functionality to be available.

 

Editing type details  (back to Table of contents)

Type detail allows you to edit information related to the types of items in your store. The concept of editing the type information is the same as the catalog, i. e., you have to
search for a type before being able to edit its information. The search results page will give you two separate links for each record found. The link to the type ID will take
you to a page showing all the information regarding that type. On that page, you will be able to add more values to the type, or edit or delete the existing ones. The second
link is directly to the value related with the type to let you edit that value only.

Adding new types (back to Table of contents)
 When selling various kinds of items, it is preferable to give special properties to them. For instance if you are selling a shirt, you may want to offer the shirt, but also you would want to give someone the option to specify a size, a color, and perhaps other properties associated with the shirt. To accomplish this you need to create a "Type" in Infinities Shopping Cart and associate the type (or types) with the catalog item. You must add the types into your database before you add your products.
After displaying the Type Data Entry page, you must enter the following fields:
bullet ID Is the ID you want to assign to the type. Do not use spaces or special characters.
bullet Description Is the name you want to give to your type. For instance, Color, Size, etc…
bullet Value These will be the values related with the type. For instance, red, green, blue, etc…


For example, let's say you have a shirt for sale in your store that is available in black and white only and another shirt that is available in green, red, black and blue. How do you manage this? You create two different types with the same description (color). You would add the ID (CL001, for instance), the description (Color) and the values (white and black) for the first color. Then, you would use "Start Type with new ID" and enter the ID (CL002, for instance), the description (Color) and the values (green, red, black and blue) for the second color. When you add the first shirt to your catalog, you would then connect that shirt to the type "CL001-Color" and connect the second
shirt to the type "CL002-Color."
From the "Add New Type" screen you can select a certain value for the current type, and edit or delete it. You can also delete all the values for the current type at once.
If the items are assigned in the catalog entry, the customer will see something like:
Up to five types may be assigned to each catalog item.

 

Editing categories details (back to Table of contents)

The Category Detail follows the same concept as editing item detail.

Adding categories for items  (back to Table of contents)
 Before you enter items into your catalog, you may want to consider adding categories for your items. For example, if you are a clothing store that sells shirts, shoes, pants and so on, you should create a category for each group of items that you sell.
After starting the Category Data Entry screen, you must enter the following fields:
bullet ID Is the ID you want to assign to the category. Do not use spaces or special characters.
bullet Description Is the name you want to give to your category. For instance, Shirt, Pant, Shoe, etc.

 

Editing orders details (back to Table of contents)

The orders placed on your store can be retrieved from the database following the same type of search procedure as the other administration items (customers, catalog, types,
categories, etc.). However, you cannot directly edit any purchase information within the order. You can change the status of the orders verification (i. e., confirm that an order had the payment verified), delete the order, or email it to any email address you specify.
From the list of orders retrieved on your search, you can directly access information to the customer who placed that order by clicking on the customer number link. You can
also edit the order status.

Order maintenance (back to Table of contents)

 The order maintenance page lets you schedule the tasks necessary to maintain the orders in your store. There are three tasks that may be scheduled here:

bullet Delete unprocessed orders after X hours
bullet Delete non-verified orders after X days
bullet Automatically email non-verified orders after X days


At this point it is important to explain what we mean by "unprocessed" and "non-verified" orders. An unprocessed order occurs when a potential customer comes to your store and adds items( s) to the shopping cart, but then bails out before completing the order. A non-verified order occurs when an order is carried through to completion within your store, but fails at your payment processor.

Adding new status (back to Table of contents)

 Order status are used by many online stores to help the customer know if the items ordered have been already shipped, if some of the items had to be back-ordered, and
so on. You can use this feature to help customers follow the actions you take. The only status originally provided with Infinities Shopping Cart is "Ordered," which is automatically setup to every item in an order when the order is placed. You can add status like "Back Ordered," "Shipped," "Cancelled," and so on. (It's up to you choose the ones you are going to use.) To add or delete existing status, just click on the "Add New Status" button to display a form for new entries and a table with the already existing status.
You can add new status or simply delete existing ones.

Order status  (back to Table of contents)

Has the order been given to the warehouse? Has it been shipped? When? These are the sorts of questions your customers may ask. The order status function allows you to
answer these questions for the customer. To use this, you must simply create a set of status codes and names for your store. For instance, you may have a status of
"shipped." You may then go to a specific order and apply this status to it at any time. A date stamp is also applied at the time of a status change. On the customer side of
Infinities Shopping Cart they can enter their order ID and see a list of status changes made to their order.
This functionality tends to take quite a bit of system resources depending on the number of orders that you process. The reason is there may be several status changes
per order and indeed per item inside that order. It is recommended that you keep a close eye on the size of your database if you use this functionality heavily.

Managing distributors and dropshippers  (back to Table of contents)

What is the difference between distributor and dropshipper? With a distributor, you have control over their actions. For example, if you will route orders to regional offices then you might want to use a distributor structure. A drop shipper is simply an external company that fulfills your orders for you. If you are a reseller for someone else but don't ship the products, then you would set your supplier up as a drop shipper. In the case of drop shippers, Infinities Shopping Cart only allows one per store. Otherwise a situation could arise where a customer orders five items which have to be shipped from five different sources, and shipping must be charged for each shipping source, and so on. In this scenario, the customer gets charged five times for shipping and receives five boxes. This is not acceptable!
You can search and edit the distributors information like you can with all the other administration items. You can also add an unlimited number of distributors and relate
their information with the catalog items.

Managing affiliates (back to Table of contents)

Would you like the Internet to be your sales team? This is what affiliates can do for you! This function allows other webmasters to sign-up as agents for your products and
provide links directly to your store from their web sites. For instance, maybe you sell cooking gear. One of the most popular web sites for recipe's wants to sell your frying
pans. They can go to your site, sign-up as an affiliate and then place pictures and links that refer back to your store. When a customer comes from an affiliate, it is tagged
with a special affiliate ID. This ID is carried through the order process and allows you to pay commissions to your affiliates.
Note the following considerations when signing up affiliates:
Commission percentage you will grant each affiliate How often you will pay affiliates (for example, monthly, quarterly, etc.)
What criteria an affiliate must meet before being approved The decision to allow affiliates to sell your goods should not be taken lightly. Your reputation may be at stake. You certainly would not hire sales people without evaluating them, and so we highly recommend you think about what criteria your affiliates should meet before you allow them to sell your goods.
When someone signs up to become an affiliate you will see them show up in your list of affiliates as inactive. You must then review the information given to you by the
candidate and decide if you would like to work with them. If you decide to activate them all you need to do is select the candidate and then click "activate." You will
then need to notify the new affiliate, and give them links to your products. You can do this automatically through the store generator. To accomplish this:
1) Go to the store generator.
2) Select the options that meet your needs.
3) Choose the affiliate option and enter the affiliate number
4) Select generate.
An email will automatically be sent to the affiliate with the HTML files included in the email. The affiliate may then simply cut and paste the content into their own web
site.
What happens when an order comes from an affiliate? When Infinities Shopping Cart detects an affiliate ID within the customer side it carries that ID through the order process and records it along with the order. You may then report on the activity of your affiliates at regular intervals.

Credit Card Processing Systems (back to Table of contents)
 Infinities Shopping Cart provides support for Authorize. Net, CyberCash, Payflow Link, Payflow Pro, Cardfusion, iTransact and PayPal payment systems. If there are other payment systems you would like to support we suggest integrating some of the Cold Fusion custom tags for other payment systems found on the Allaire's developer exchange web site.
bullet Authorize. Net 3.0, iTransact and other Compatible Payment Systems
Infinities Shopping Cart fully supports Authorize. Net 3. 0, iTransact, and other compatible payment processing systems. To use these systems, simply go to the configuration screen and choose the appropriate payment processor. Then go to the appropriate payment processing system and enter in your processor information.
bullet Cybercash
To be able to use Cybercash to process your orders, we provide a custom tag that needs to installed in your server. To be sure this tag will work, the Cold Fusion Administrator should list the installed tag under the "CFX Tags." If you cannot see the CFX_ Cybercash tag listed there, a problem occurred with the installation and you should perform the installation again.
bullet Payflow Pro
To use Payflow Pro you need to sign up for a Payflow Pro account at VeriSign if you have not done so already.
To test your base tags installation, use the Payflow-supplied file testtran. cfm. You need to edit that file and put in your various parameters. Some suggestions:
For testing, HostAddress is:
test-payflow. verisign. com
Leave HostPort and TimeOut at their supplied values
PARTNER is VeriSign if you signed up your account with VeriSign
A Gotcha here: VENDOR and USER should have the same value, your VeriSign user account ID. The VeriSign documents don't make that clear.
PWD is your Payflow Pro account password
Leave the other fields at their default values
Now test your Payflow installation using testtran. cfm. You must have this all working correctly before you begin to install the Infinities Shopping Cart Payflow Pro functionality.
Once you have verified your Verisign-supplied software, configure your HostAddress, Partner, Vendor, Username and Password information in the Payflow
Pro configuration section of the Infinities Shopping Cart Administrator.

 

Generating reports (back to Table of contents)
Infinities Shopping Cart lets you generate several types of reports to help you understand and track your stores:
bullet Affiliate Commission Report– This report lets you list all of your affiliates and how much commission you should pay them for a given date range.
bullet California Sales Tax Report– This report will generate the appropriate information necessary for you to fill out your quarterly California sales tax form.
This of course presumes that all your business is processed through Infinities Shopping Cart. This report should be used only as a guideline and is not meant to be a replacement for proper calculations of your taxes.
bullet Customer Activity Report– This will show you which customers are most active by total revenue or number of transactions.
bullet Item Chart– Show a bar or line chart for a specific catalog item.
bullet Item Report– Will give you a listing of all orders containing the item you specify for the given date range.
bullet Non-Verified Payment Orders– This report will show you all of the orders which failed while the payment was being verified. If you have a abnormally high occurrence of this you should consult your payment processing company.
bullet Orders Chart– Chart all the orders in line or bar graph form for the date range given.
bullet Orders Report– Summary list of all orders for a given date range.
bullet Out of Stock Products– This report will show you all the items that are out of stock in your store.
bullet Revenue Chart– Displays your total revenue (gross or net) in bar or line graph form.
bullet Revenue Report– List the overall revenue (gross or net) for the given date range.
bullet Sales Tax Report– Listing of all sales tax assessed for the given date range.
bullet Summary Report– A snap shot report showing you a daily, MTD, and YTD summary for your store.

 

Email notifications  (back to Table of contents)

When an order is placed its information is recorded in the database, a copy of the invoice is mailed to the store administrator and if specified an email receipt will be mailed to the customer.

Sending Announcements to Customers or Affiliates  (back to Table of contents)

You may also use the email page to send messages to your customers. By entering a catalog ID# you can email a list of users for a specific product. Or by clicking on the "all customers box" you can email all your customers at once.

Affiliate and Email support: You may now generate only portions of your store (by category), or email the results of the store generation to an affiliate or to any email address you specify.

  Cascading Style Sheets (CSS) (back to Table of contents)

Cascading Style Sheets (CSS) are used throughout the Infinities Shopping Cart store code to define font styles. There are two basic files used to generate the styles, css_ ie. cfm for Internet Explorer, and css_ ns. cfm for Netscape. There are two base style sheet templates because of the differences in how Internet Explorer and Netscape handle font metrics.

The following styles are defined in the CSS templates:
Default font style:
BODY: font-size: 16px;
Font styles for messages and error messages within the body of the cart:
CTextMsg: font-size: 16px; font-weight: bold;
CTextError: font-size: 16px; font-weight: bold; color: #FF0000;
Standard item description, price, etc font styles within the body of the cart:
CTextStd: font-size: 12px;
Font styles within forms in the body of the cart:
CFormLbl: Form Labels -font-size: 12px; font-weight: bold;
CFormFld: Form Fields -font-size: 14px;
CFormError: Form Error Messages -font-size: 12px; font-weight: bold; color:
#FF0000;
CFormBtn: Form Button Text -font-size: 14px; font-weight: bold;
Font style for heading of each page within the body of the cart:
CHeadingCart: font-size: 20px; font-weight: bold;
Font style for heading and subheading in storefront index. cfm only:
CTextIndexHead: font-size: 20pt; font-weight: bold;
CTextIndexSubhead: font-size: 18pt; font-weight: bold;
Font style used within the left-hand side menu in index. cfm only:
CTextMenu: font-size: 12px;
The font family is defined in the database (config. StandardFontName), and is substituted into the stylesheet templates when the browser requests each page. So, to
change the font sizes, colors and decorations of each of the font style classes, you just need to edit css_ ie. cfm and css_ ns. cfm for Internet Explorer and Netscape
respectively. Be careful with color definitions – because the CSS files are interpreted by ColdFusion, colors need to be specified with two leading # characters, so that the character is interpreted as a literal #.
If you are concerned about performance, don't be. The config database table records will be cached in memory because they are fetched so frequently, so the database
access is not as expensive as it first appears. If you are still concerned about performance, you can create static stylesheets for each of your stores, based on the
ColdFusion templates, and substitute the font family names directly into the static stylesheets. (If you do this remember to remove one of each pair of # characters in the
static stylesheet for color names.) Then modify the logic at the top of global_ header. cfm, to use your static stylesheets for each store rather than use the
ColdFusion template mechanism. For example you might choose to create a directory called "stylesheet", which contains subdirectories for each store, and then specify
"stylesheet/# storied#/ css_ ie. css" and "stylesheet/# storied#/ css_ ns. css" as the stylesheet filenames in global_ header. cfm. This will reduce the flexibility of being able
to define font family in the database, but will save a database access for rendering each page

     

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